The department is responsible for ICT infrastructure planning & management for all institutions with Niyogaa. The team ensures all hardware, servers, networking, telecom, internet, backup system and security systems work appropriately. They review automated information processing systems and physical checking of fixed IT assets and stock items. They also analyse the requirements and procure materials. They are also responsible for arranging and providing training as required. Creative and graphic designing for social media activities, digital marketing and design, development and maintenance of all websites is also part of their domain.